Admin CRM Executive

Panacorp computer academy

0 Years

15000 - 20000 Monthly

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Posted: 10 Aug 24

Job Description

Job Summary:

The Admin CRM Executive is responsible for managing and optimizing the Customer Relationship Management (CRM) system and providing administrative support to ensure seamless operations. This role involves data entry, system maintenance, report generation, and assisting with customer service and communication.

Key Responsibilities:

CRM System Management:

Maintain and update CRM system data to ensure accuracy and completeness.
Customize and configure CRM functionalities to meet business needs.
Monitor system performance and resolve any technical issues or errors.

Data Entry and Management:

Input and update customer information and interactions in the CRM system.
Ensure data integrity by conducting regular data audits and cleaning.
Generate and analyze reports to provide insights into customer trends and behaviors.

Administrative Support:

Provide administrative assistance to the CRM team and other departments as needed.
Schedule and coordinate meetings, events, and training sessions related to CRM activities.
Prepare and distribute documentation, including reports and presentations.

Customer Support:

Assist with customer inquiries and provide support related to CRM system use.
Coordinate with the customer service team to address and resolve customer issues.
Develop and maintain a knowledge base for frequently asked questions and common issues.

System Enhancement:

Collaborate with IT and CRM vendors to implement system upgrades and new features.
Collect and analyze user feedback to identify areas for improvement.
Develop and deliver training sessions for staff on CRM best practices and updates.

Compliance and Security:

Ensure compliance with data protection regulations and company policies.
Implement and monitor security measures to protect sensitive customer information.
Conduct regular reviews to ensure adherence to CRM data standards.

More information about this Admin CRM Executive Job

Please go through the below FAQs to get all answers related to the given Admin CRM Executive job

What are the job requirements to apply for this Admin CRM Executive job position?
- Ans: A candidate must have a minimum of fresher as an Admin CRM Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BE/B.Tech, MBA/PGDM
What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 20000 Monthly. The Salary will depend on the interview. This Admin CRM Executive is a Full Time in Nagercoil.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Admin CRM Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Admin CRM Executive position?
- Ans: There are immediate 1 job openings for Admin CRM Executive in our Organisation.