Associate - Customer Success - Chat Process Jobs Opening in EON GROUP at Gurgaon, Mumbai

HOT JOB

Associate - Customer Success - Chat Process

EON GROUP

0 to 0.6 Years

250000 - 460000 Yearly

Expired

Posted: 06 Nov 24

Job Description

Great opportunity for #freshers

We are hiring For Associate - Customer Success - Chat Process

Location: Mumbai & Gurugram

5 Days working

Female candidates can work from home for night shifts.

Requirements:

• A bachelor’s degree from any stream if a Fresher

• Minimum HSC with a minimum of 1 year of relevant experience

• Fluent in written and spoken English.

• Good typing skill

• Passionate about customer care.

• A fast learner who can work with set targets.

• Must be time flexible and able to work in a rotational shift.

Responsibilities:

• Handling customer queries on Web Chat, E-mails, and social media

• Educate current and potential customers with product and service information.

• Maintain accurate customer records.

• Identify and escalate priority issues to the Team Leader and Ops Team

• Actively participate in team meetings.

• Handle all queries in a polite, professional manner.

• Probe and troubleshoot customer queries and provide a suitable and satisfactory solution.

• Educate customers on services and processes.

• Work collaboratively with the team

Interested can share your resumes to us

More information about this Associate - Customer Success - Chat Process Job

Please go through the below FAQs to get all answers related to the given Associate - Customer Success - Chat Process job

What are the job requirements to apply for this Associate - Customer Success - Chat Process job position?
- Ans: A candidate must have a minimum of 0 to 06 Months year experience as an Associate - Customer Success - Chat Process

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BSc
What are the salary requirements for this job?
- Ans: The salary range is between 250000 and 460000 Yearly. The Salary will depend on the interview. This Associate - Customer Success - Chat Process is a Full Time in Gurgaon, Mumbai.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Associate - Customer Success - Chat Process is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Associate - Customer Success - Chat Process position?
- Ans: There are immediate 10 job openings for Associate - Customer Success - Chat Process in our Organisation.