Associate Engineer-Product Support Jobs in Noida - HCL technologies
Job Description
Job Description:
- Responsible to Provision (Sending ASR) and execute the Installation, Moves, Additions, and Change Requests
- Responsible for real time coordination with Upstream & Downstream Teams, LEC/Client to avoid Process delays/SLA and to drive completion.
- Undertake special projects (as and when required by Management) and do cross-functional training/classes (as per requirement of Process).
Other duties as assigned:
(1.) To clearly understand the Ticket raised in CRM and document the requirements
(2.) To comply to agreed SLA/ customer timelines and adhere to the high quality norms set to ensure zero-error
(3.) Improving skill level through Self development / nominating training programs Skill reverification Tests
(4.) DFP (Desktop for Publishers) tool Technical support with HTML, Java Script and CSS
(5.) The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team
No. of Positions: 08 Post
Qualification: B Tech, B.E, B.Tech, BCA, MCA
Skill (Primary): Domain Competencies (BSERV )-Telecom-Network Life-Cycle Management
Job Particulars
Role it software engineer
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id630300
Job Category IT/Software , BSc/BCA/BBM
Locality Address
State Uttar Pradesh
Country India
About Company
HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. With a worldwide network of R&D, innovation labs and delivery centers, and 137,000+ ‘Ideapreneurs’ working in 44 countries, HCL serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000. HCL generated consolidated revenues of USD 8.6 billion for for Financial Year Ended 31st Mar, 2019.
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