Associate Tech Support Jobs Opening in Naveen Enterprises at Brookefields, Bangalore
Job Description
- Answering customer inquiries and listen to their problems/asks
- Troubleshooting customer reported problems – Remote support and On-site support.
- Identifying root causes for the problems and taking corrective and preventive steps.
- Installation of OS and software.
- Providing training to the customer on software and solutions.
- Product demonstration to customers.
- Generating problem reports, logging issues, escalation of critical issues.
- Conduct follow-up calls to ensure issues are resolved satisfactorily
- Maintain up-to-date knowledge of company products and services
Required Skills:
- Good reasoning and analytical skills
- Good listening skills
- Excellent verbal and written communication skills
- Ability to work independently and as part of a team
- Customer-focused with a commitment to delivering high-quality support
More information about this Associate Tech Support Job
Please go through the below FAQs to get all answers related to the given Associate Tech Support job
- What are the job requirements to apply for this Associate Tech Support job position?
- Ans: A candidate must have a minimum of fresher as an Associate Tech Support
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BCA, BE/B.Tech
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Associate Tech Support is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Associate Tech Support position?
- Ans: There are immediate 1 job openings for Associate Tech Support in our Organisation.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2573905
Job Category BSc/BCA/BBM , Tech Support
Locality Address Brookefields
State Karnataka
Country India
About Company
Naveen Enterprises
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