Back Office Customer Care Jobs Opening in Chemical Laboratory at Sector 18, Noida, Noida

Back office Customer Care

Chemical Laboratory

0 Years

25000 - 40000 Monthly

Expired

Posted: 29 Jul 24

Job Description

Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Required skills:

Good typing Speed.
Good Communication Skill.
Basic Computer Skills
Discipline, Positive Attitude & Punctuality

More information about this Back office Customer Care Job

Please go through the below FAQs to get all answers related to the given Back office Customer Care job

What are the job requirements to apply for this Back office Customer Care job position?
- Ans: A candidate must have a minimum of fresher as an Back office Customer Care

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BSc
What are the salary requirements for this job?
- Ans: The salary range is between 25000 and 40000 Monthly. The Salary will depend on the interview. This Back office Customer Care is a Full Time in Noida.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Back office Customer Care is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Back office Customer Care position?
- Ans: There are immediate 1 job openings for Back office Customer Care in our Organisation.