Back Office Operation Executive

Vplak india pvt ltd

0 Years

16000 - 18000 Monthly

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Posted: 14 Jan 25

Job Description

Key Responsibilities:

Order Management: Efficiently process orders through the VPLAK Admin portal, managing pickups and deliveries while adhering to GST laws. Ensure timely dispatch, monitor shipments, and resolve any delays promptly.
Vendor Management: Research, verify, and negotiate with vendors to maintain productive relationships that align with company protocols.
Logistics Coordination: Collaborate with logistics partners to ensure on-time deliveries. Manage COD remittances, weight disputes, and billing issues while following courier guidelines.
Customer Communication: Handle customer inquiries through calls, emails, and WhatsApp. Maintain high response rates and ensure timely communication as per service level agreements (SLAs).
Strategic Operations Development: Communicate with upper management to establish strategic operational goals and develop long-range plans to achieve them.
Budget Management: Create and manage the organization’s fiscal operating and capital budget while monitoring expenses.
Performance Monitoring: Oversee operational performance of both internal and external service providers, ensuring optimal facility conditions and occupant satisfaction.

Requirements:

Proven experience in vendor management with strong selling, negotiation, and convincing skills.
Excellent communication skills for effective customer interaction.
Strong leadership abilities with experience in team handling.
Detail-oriented approach to order management with a commitment to error-free output.
Ability to build relationships with courier services and manage multiple tasks efficiently.
Quick decision-making skills based on operational requirements.

Why Join Us?

Competitive Salary: Earn between ₹16,000 - ₹18,000 per month based on your experience.
Performance Bonuses: Enjoy additional incentives including quarterly and yearly bonuses for outstanding performance.
Dynamic Work Environment: Be part of a collaborative team that values innovation and efficiency.
Career Growth Opportunities: We are committed to your professional development and offer pathways for advancement within the organization.

More information about this Back Office Operation Executive Job

Please go through the below FAQs to get all answers related to the given Back Office Operation Executive job

What are the job requirements to apply for this Back Office Operation Executive job position?
- Ans: A candidate must have a minimum of fresher as an Back Office Operation Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BCA, BE/B.Tech, MBA/PGDM, BSc, ME/M.Tech
What are the salary requirements for this job?
- Ans: The salary range is between 16000 and 18000 Monthly. The Salary will depend on the interview. This Back Office Operation Executive is a Full Time in Gurgaon.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Back Office Operation Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Back Office Operation Executive position?
- Ans: There are immediate 1 job openings for Back Office Operation Executive in our Organisation.