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BPO Analyst Jobs Opening in Ascentre Technologies at Peelamedu, R S Puram, Saibaba Colony, Coimbatore

BPO Analyst

Ascentre Technologies
experience-icon 0 Years
salary-icon 12000 - 20000 Monthly
qualification-icon Diploma, B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, MCA, 12th Pass (HSE)
location-icon Coimbatore
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Posted: 03 Jan 25
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Job Description

  • ITES and BPO Voice and Non Voice Process Domestic and International Voice Process.
  • MNC Company 
  • Permanent Job
  • ESI and PF Benefits 
  • All Shifts are available 
  • Shift Allowances
  • Salary Based on the Performance 12000 to 20000.
Responsibilities:
Monitor and analyze call center performance data
Identify trends and patterns in call center operations
Provide actionable insights to improve service delivery
Develop and maintain reports to track performance metrics
Collaborate with call center management to implement improvement initiatives
Conduct root cause analysis on key performance issues
Assist in the development and implementation of training programs

Qualifications:
Bachelor's degree in Business, Statistics, or a related field
Proven experience in data analysis or a similar role
Strong understanding of call center operations
Excellent analytical and problem-solving skills
Proficient in using data analysis tools and software
Strong communication and presentation skills
Ability to work collaboratively in a team environment

More information about this BPO Analyst Job

Please go through the below FAQs to get all answers related to the given BPO Analyst job

  1. What are the job requirements to apply for this BPO Analyst job position?
    • Ans: A candidate must have a minimum of fresher as an BPO Analyst

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, MCA, 12th Pass (HSE)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 12000 and 20000 Monthly. The Salary will depend on the interview. This BPO Analyst is a Full Time in Coimbatore.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This BPO Analyst is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the BPO Analyst position?
    • Ans: There are immediate 1 job openings for BPO Analyst in our Organisation.

Job Particulars

Role bpo telecaller
Education Diploma, B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, MCA, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Walk - In, Written-test, Face to Face Interview
Employment TypeFull Time
Job Id2593345
Job Category BPO
Locality Address Peelamedu, R S Puram, Saibaba Colony
State Tamil Nadu
Country India

About Company

Ascentre Technologies
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