BPO Call Center Executive Jobs Opening in Computer Age Management Services CAMS at CBD-Belapur, Mumbai, Navi Mumbai
Job Description
- Answering incoming calls from customers and addressing their inquiries or concerns
- Providing excellent customer service by conveying accurate information and effectively resolving customer complaints or problems
- Processing customer orders, returns, or exchanges via phone or email
- Conducting high-level sales calls
- Creating and implementing call center scripts
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
More information about this BPO Call Center Executive Job
Please go through the below FAQs to get all answers related to the given BPO Call Center Executive job
- What are the job requirements to apply for this BPO Call Center Executive job position?
- Ans: A candidate must have a minimum of fresher as an BPO Call Center Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BSc, BFA
- What are the salary requirements for this job?
- Ans: The salary range is between 13000 and 15000 Monthly. The Salary will depend on the interview. This BPO Call Center Executive is a Full Time in Mumbai, Navi Mumbai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This BPO Call Center Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the BPO Call Center Executive position?
- Ans: There are immediate 1 job openings for BPO Call Center Executive in our Organisation.
Job Particulars
Role bpo telecaller
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2508416
Job Category BPO , BSc/BCA/BBM
Locality Address CBD-Belapur
State Maharashtra
Country India
About Company
Computer Age Management Services Limited (CAMS) is a mutual fund transfer agency serving Indian asset management companies. The company was incorporated in 1988 and is headquartered in Chennai. It became publicly listed in October 2020, subsequent to an initial public offering (IPO) through an offer by its existing shareholders.
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