BPO Call Process Associate

MJ consultancy

0 Years

14500 - 16000 Monthly

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Posted: 29 Sep 24

Job Description

Job Title: BPO Call Process Associate

Client: Flipkart

Salary: ₹14,500 - ₹16,000 per month

Job Description:

We are seeking dedicated and enthusiastic individuals to join our team as BPO Call Process Associates at Flipkart. In this role, you will be responsible for providing exceptional customer service and support through phone interactions.

Key Responsibilities:

Handle incoming calls from customers, addressing inquiries and resolving issues effectively.
Provide accurate information regarding products, services, and order status.
Maintain a high level of customer satisfaction by delivering prompt and efficient service.
Document customer interactions and update records as necessary.
Collaborate with team members and other departments to enhance service quality.

Requirements:

High school diploma or equivalent; graduation preferred.
Excellent verbal communication skills in English and [any other language as required].
Strong problem-solving abilities and a customer-focused attitude.
Basic computer skills and familiarity with call center software.
Ability to work in a fast-paced environment and manage time effectively.

Benefits:

Competitive salary package.
Opportunities for career growth and advancement.
Comprehensive training and development programs.
Employee discounts and benefits.

More information about this BPO Call Process Associate Job

Please go through the below FAQs to get all answers related to the given BPO Call Process Associate job

What are the job requirements to apply for this BPO Call Process Associate job position?
- Ans: A candidate must have a minimum of fresher as an BPO Call Process Associate

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 14500 and 16000 Monthly. The Salary will depend on the interview. This BPO Call Process Associate is a Full Time in Bhopal, Indore.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This BPO Call Process Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the BPO Call Process Associate position?
- Ans: There are immediate 1 job openings for BPO Call Process Associate in our Organisation.