BPO Consultant Jobs Opening in KOMPETENZEN TECHNOLOGIES at Attukulangara, Thiruvananthapuram

BPO Consultant

KOMPETENZEN TECHNOLOGIES

0 Years

15000 - 20000 Monthly

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Posted: 09 Sep 24

Job Description

Looking for a BPO Consultant to handle customer interactions, resolve issues, and provide exceptional service. Strong communication skills, problem-solving ability, and experience in call centers preferred.

- Drive Improvement projects/activities across the vertical

- Transfer the knowledge and skills learned during the expert training sessions to other employees.

- Redesign processes to suit the improvement plan

- Work closely with operations team to collect data and assess the current situation.

- Net work with other experts to exchange learning and good practices both internally and externally

- The incumbent should have zeal in working in a dynamic BPO environment and keenness in acquiring working knowledge of the operations and processes on site.

- Should possess good analytical skills, communication and negotiation skills.

- Should possess good business acumen and strongly result oriented with passion to reach.

- Liaise with functional / vertical managers to accept and agree the need for change

- Should be able to introduce different innovative concepts

- Liaise with functional / vertical managers to accept and agree the need for change

- Should have a strong logical bent of mind

More information about this BPO Consultant Job

Please go through the below FAQs to get all answers related to the given BPO Consultant job

What are the job requirements to apply for this BPO Consultant job position?
- Ans: A candidate must have a minimum of fresher as an BPO Consultant

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BSc
What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 20000 Monthly. The Salary will depend on the interview. This BPO Consultant is a Full Time in Thiruvananthapuram.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This BPO Consultant is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the BPO Consultant position?
- Ans: There are immediate 1 job openings for BPO Consultant in our Organisation.