BPO Telecaller Jobs Opening in Adithya it Solution Pvt Ltd at Salem

BPO Telecaller

Adithya it Solution Pvt Ltd

0 Years

10000 - 12000 Monthly

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Posted: 30 Dec 24

Job Description

Gender : Female only

Qualification : Any Degree

Location : Salem

As a BPO Telecaller, you will be responsible for managing inbound and outbound calls to assist customers with inquiries, complaints, and feedback. You will provide timely and accurate information, striving to ensure customer satisfaction while maintaining service quality.

In a voice-based or back-office outsourcing, employees either troubleshoot their customer's problems or sell services and products to potential customers. Mostly, jobs are offsite and deal with customer care, finance, billing, accounting and data processing.

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills
Good Problem-solving skills over the call
High energy level

More information about this BPO Telecaller Job

Please go through the below FAQs to get all answers related to the given BPO Telecaller job

What are the job requirements to apply for this BPO Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an BPO Telecaller

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, CS
What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 12000 Monthly. The Salary will depend on the interview. This BPO Telecaller is a Full Time in Salem.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This BPO Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the BPO Telecaller position?
- Ans: There are immediate 1 job openings for BPO Telecaller in our Organisation.