BPO/Telecaller Jobs Opening in SRSK Business Solutions at Vijaya Nagar, Bangalore
BPO/Telecaller
SRSK Business Solutions
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Posted: 07 Mar 25
Job Description
They address customer inquiries, troubles, and feedback, striving to enhance the customer experience and maintain a positive relationship between the customer and the business.
More information about this BPO/Telecaller Job
Please go through the below FAQs to get all answers related to the given BPO/Telecaller job
Overview:
A BPO/Telecaller is responsible for making or receiving calls to assist customers, promote products, or provide support services. This role requires excellent communication skills, patience, and the ability to handle high call volumes efficiently.
Key Responsibilities:
1. Customer Interaction & Support:
- Handle inbound and outbound calls professionally and courteously.
- Provide information about products, services, or policies.
- Resolve customer inquiries, complaints, and issues promptly.
- Maintain a polite and customer-friendly approach at all times.
2. Sales & Lead Generation (If Applicable):
- Promote company products and services to potential customers.
- Generate leads and follow up to convert them into sales.
- Meet and exceed sales targets and key performance indicators (KPIs).
3. Data Entry & Record Keeping:
- Update and maintain accurate customer records in CRM software.
- Log details of calls, inquiries, and customer feedback for reporting.
- Ensure data confidentiality and follow company policies.
4. Compliance & Quality Assurance:
- Follow call scripts and standard operating procedures (SOPs).
- Adhere to company policies, service guidelines, and compliance standards.
- Participate in training sessions to improve communication and sales skills.
More information about this BPO/Telecaller Job
Please go through the below FAQs to get all answers related to the given BPO/Telecaller job
- What are the job requirements to apply for this BPO/Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an BPO/Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 18000 Monthly. The Salary will depend on the interview. This BPO/Telecaller is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This BPO/Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the BPO/Telecaller position?
- Ans: There are immediate 1 job openings for BPO/Telecaller in our Organisation.
Job Particulars
Role bpo telecaller
Education Diploma, BA, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2632865
Locality Address Vijaya Nagar
State Karnataka
Country India
About Company
SRSK Business Solutions
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