BPO Voice Executive Jobs Opening in Spancore technology at 100 Feet Road, Ganapathy, Peelamedu, Coimbatore
BPO Voice Executive
Job Description
Location: Coimbatore, Tamil Nadu
We are seeking motivated BPO Voice Executive to join our dynamic team in Coimbatore. The ideal candidates will possess excellent communication skills, a customer-oriented mindset, and a passion for delivering high-quality service. As a BPO Voice Executive, you will be responsible for handling inbound and outbound calls, addressing customer inquiries, and providing support to ensure a positive customer experience.
Key Responsibilities:- Customer Interaction: Handle inbound and outbound calls professionally, addressing customer inquiries, concerns, and requests with a focus on resolution and satisfaction.
- Service Delivery: Provide accurate information about products and services, assist with order processing, and follow up on customer interactions as needed.
- Issue Resolution: Identify and resolve customer issues effectively, escalating complex problems to the appropriate department or supervisor.
- Documentation: Maintain accurate records of customer interactions and transactions,
- Education: Bachelor's degree or equivalent experience preferred.
- Experience: Prior experience in a BPO voice process or customer service role is a plus, but freshers with strong communication skills are also welcome.
- Skills: Excellent verbal and written communication skills, proficiency in English (additional languages are a plus), and strong problem-solving abilities.
- Technical Proficiency: Basic computer skills and familiarity with CRM software and call center systems.
- Opportunities for career advancement
- Friendly and supportive work environment
More information about this BPO Voice Executive Job
Please go through the below FAQs to get all answers related to the given BPO Voice Executive job
- What are the job requirements to apply for this BPO Voice Executive job position?
- Ans: A candidate must have a minimum of fresher as an BPO Voice Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 15000 Monthly. The Salary will depend on the interview. This BPO Voice Executive is a Full Time in Coimbatore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This BPO Voice Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the BPO Voice Executive position?
- Ans: There are immediate 1 job openings for BPO Voice Executive in our Organisation.