Brand Reputation Management

Gozoop

0 Years

21000 - 25000 Monthly

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Posted: 03 Oct 24

Job Description

About the role: We are looking for a self-motivated and result oriented creative professional to join us as a - Brand Reputation Management.

Responsibilities: (Including, not restricted to)

 Responsible for reviewing customer feedback across all relevant social media platforms and websites for multiple locations and entities including management of posted reviews/complaints and ensuring all reviews are responded to in a timely manner.

 Build and maintain a strategy for monitoring and managing feedback on all social media channels, online directory, review sites, and search engine business sites.

 Build and maintain a strategy for encouraging reviews at appropriate touch points utilizing approved communications, to enabled devices, and community engagement.

 Monitor and respond to social reviews and engagement.

 Maintain listings on search engines, online directories, and ratings/review sites.

 Facilitate online company and physician reviews and endorsements.

 Coordinate internal and external provider and quality ratings for public dissemination in an easily consumed and understood manner.

 Track, analyze, and report online reputation results.

 Identify and provide insight for trends, questions, opportunities, and escalate issues to appropriate teams.

 Identify opportunities to optimize online reputation management on various review sites

 Manage and solicit reviews.

 Prepare clear, concise and professionally written public responses to customer feedback left on social media and review websites.

 Monitoring and adjusting to industry trends, changes within the social media landscape, reviewing and reporting on effectiveness of social media tactics and campaigns with social listening tools.

 Generate and meet timelines for agreed reports

Ideal Candidate Profile:

 Strong passion for social media

 Familiarity with various social media platforms and their features

 Self-motivated and eager to learn about social media trends and technologies.

More information about this Brand Reputation Management Job

Please go through the below FAQs to get all answers related to the given Brand Reputation Management job

What are the job requirements to apply for this Brand Reputation Management job position?
- Ans: A candidate must have a minimum of fresher as an Brand Reputation Management

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 21000 and 25000 Monthly. The Salary will depend on the interview. This Brand Reputation Management is a Full Time in Mumbai.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Brand Reputation Management is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Brand Reputation Management position?
- Ans: There are immediate 1 job openings for Brand Reputation Management in our Organisation.

Job Particulars

Role brand management

Education Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id2534433

Job Category Diploma , BSc/BCA/BBM , Sales and Marketing

Locality Address Andheri East

State Maharashtra

Country India

About Company

Founded in 2008, Gozoop Group is a leading independent communications company offering 360° integrated solutions for brands and businesses. With a platform agnostic approach and effective blend of strategic, creative and technological services, Gozoop specializes in crafting holistic solutions designed to help brands and businesses win in the new world. A team of over 300+ marketers, Gozoop has partnered with brands such as Dell, Taj Hotels, Tata Steel, Zee TV, Club Mahindra, Viacom18, Tim Hortons, Olympic Council of Asia and many more to create award-winning and noteworthy campaigns.

HAWK is a new-age customer experience agency focused on ORM, Listening, and Customer Support. We execute Omni channel ORM strategies and crisis management, analyze social media feedback, and guide brands through complex customer support challenges. With a disruptive approach towards customer support, HAWK unites the smartest minds with advanced processes and tools to invoke genuine emotions and provide a stellar customer experience. We cater to brands like OPPO Mobiles, OLA Cabs, Sony TV and Amazon MiniTV to name a few

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