Business Coordinator - Telecalling

Panacorp Software Company

0 Years

10000 - 16000 Monthly

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Posted: 07 Nov 24

Job Description

The Business Coordinator - Telecalling is responsible for managing and coordinating telecalling activities to support customer outreach, lead generation, and follow-up efforts. This role involves handling inbound and outbound calls, coordinating customer communication strategies, and assisting the sales or customer service teams in reaching business targets. The Business Coordinator will also track and report call outcomes, maintain customer records, and support administrative tasks to enhance the efficiency of telecalling campaigns.

Key Responsibilities

Telecalling Support: Conduct outbound calls to potential and existing customers to introduce products/services, provide information, and generate interest.
Lead Generation: Identify potential leads from calls and coordinate with the sales team to follow up on qualified prospects.
Customer Engagement: Build and maintain positive customer relationships through courteous and professional communication.
Data Management: Accurately update and manage customer information in the CRM system, ensuring data is up-to-date and confidential.
Campaign Coordination: Collaborate with the marketing and sales teams to coordinate telecalling campaigns, track call performance, and report outcomes.
Feedback Collection: Gather customer feedback during calls and provide insights to improve products, services, or customer interactions.
Follow-Up: Schedule follow-up calls or meetings as needed to ensure continued customer engagement and satisfaction.
Reporting and Analysis: Track call metrics and campaign performance, prepare reports, and suggest improvements to enhance telecalling effectiveness.

More information about this Business Coordinator - Telecalling Job

Please go through the below FAQs to get all answers related to the given Business Coordinator - Telecalling job

What are the job requirements to apply for this Business Coordinator - Telecalling job position?
- Ans: A candidate must have a minimum of fresher as an Business Coordinator - Telecalling

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BE/B.Tech
What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 16000 Monthly. The Salary will depend on the interview. This Business Coordinator - Telecalling is a Full Time in Nagercoil.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Business Coordinator - Telecalling is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Business Coordinator - Telecalling position?
- Ans: There are immediate 1 job openings for Business Coordinator - Telecalling in our Organisation.