Call Center Executive Jobs Opening in AS2 training and recruiting academy at Connaught Place, Faridabad, Gurgaon, Ghaziabad
Job Description
Job Summary
A Call Center Executive is responsible for handling inbound and outbound calls to assist customers, resolve queries, and promote products or services. This role requires excellent communication skills, problem-solving abilities, and a customer-centric approach to ensure a positive experience. The ideal candidate should be able to handle a high volume of calls efficiently while maintaining quality service.
- Manage large amounts of incoming and outbound calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Essential Skills:
- Excellent verbal and written communication skills.
- Active listening and problem-solving abilities.
- Ability to handle high-pressure situations and manage multiple calls efficiently.
- Basic computer proficiency and familiarity with CRM software.
- Customer-focused with a friendly and professional attitude.
More information about this Call center executive Job
Please go through the below FAQs to get all answers related to the given Call center executive job
- What are the job requirements to apply for this Call center executive job position?
- Ans: A candidate must have a minimum of fresher as an Call center executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Call center executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Call center executive position?
- Ans: There are immediate 1 job openings for Call center executive in our Organisation.
Job Particulars
Role bpo telecaller
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id2627841
Locality Address Connaught Place
State Haryana, Uttar Pradesh, Delhi
Country India
About Company
AS2 training and recruiting academy
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