Call Center Executive Jobs Opening in Brand Media infotech at Janakpuri, Delhi

Call center executive

Brand Media infotech

2 to 3+ Years

15000 - 25500 Monthly

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Posted: 20 Sep 24

Job Description

Minimum 2years experience in sales.

• Handle incoming customer inquiries and provide accurate and timely responses

• Resolve customer complaints or issues in a professional and efficient manner

• Ensure customer satisfaction by identifying and addressing their needs and concerns

• Maintain customer records and update the relevant information in the CRM system

• Collaborate with other departments to resolve complex customer problems

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills
Good Problem-solving skills over the call
High energy level

More information about this Call center executive Job

Please go through the below FAQs to get all answers related to the given Call center executive job

What are the job requirements to apply for this Call center executive job position?
- Ans: A candidate must have a minimum of 2 to 3+ year experience as an Call center executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 25500 Monthly. The Salary will depend on the interview. This Call center executive is a Full Time in Delhi.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Call center executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Call center executive position?
- Ans: There are immediate 1 job openings for Call center executive in our Organisation.