Call Center Executive Jobs Opening in Kitty Technologies at Nagercoil

Call center executive

Kitty Technologies

1 Years

10000 - 15000 Monthly

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Posted: 28 Aug 24

Job Description

About the Role
We are seeking Call Center Executive to provide GST support services to the Government of India on a pan-India basis. This role involves handling customer inquiries, providing information, and resolving issues related to GST.

Responsibilities
* Handle inbound calls from customers seeking GST-related assistance.

* Provide accurate and timely information regarding GST rules, regulations, and procedures.

* Resolve customer queries and complaints efficiently.

* Meet performance metrics, including call handling time, customer satisfaction, and sales targets.

* Maintain accurate records of customer interactions

* Adhere to company policies and procedures.

Qualifications
* Minimum 1 year of experience in a call center environment.

* 12th standard pass or above.

* Fluency in Tamil and Malayalam, with basic English communication skills.

* Strong typing skills with a minimum speed of 25 WPM.

* Sales experience or a willingness to work in a sales-oriented role.

* Ability to work towards targets and meet deadlines.

Desired Skills
* Prior experience in the GST or tax domain.

* Knowledge of government policies and procedures.

* Proficiency in computer applications, including CRM software.

Benefits
* Competitive salary between Rs. 10,000 to Rs. 15,000 per month.

* PF, ESIC, and other statutory benefits.

Note: This position is open to local candidates only.

To apply, please WhatsApp your CV

Kitty Technologies Private Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace.

More information about this Call center executive Job

Please go through the below FAQs to get all answers related to the given Call center executive job

What are the job requirements to apply for this Call center executive job position?
- Ans: A candidate must have a minimum of 1 year experience as an Call center executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA, 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 15000 Monthly. The Salary will depend on the interview. This Call center executive is a Full Time in Nagercoil.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Call center executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Call center executive position?
- Ans: There are immediate 1 job openings for Call center executive in our Organisation.