Call Center Representative Jobs Opening in Talentnest at Andheri East, Malad West, Mumbai
Call Center Representative
Talentnest
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Posted: 26 Sep 24
Job Description
Job Title: Call Center Representative
Location: Mumbai
Job Type: Full-time
Job Summary: We are seeking a motivated and customer-oriented Call Center Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our customers by handling inquiries, resolving issues, and maintaining a positive company image.
Key Responsibilities:
- Answer incoming calls and assist customers with inquiries related to products/services.
- Provide accurate information and respond to customer questions promptly.
- Resolve customer complaints and issues effectively while maintaining a professional demeanor.
- Document customer interactions and transactions in the company database.
- Follow up on customer interactions as needed to ensure resolution.
- Collaborate with team members and other departments to improve customer satisfaction.
- Adhere to company policies and procedures to maintain quality assurance standards.
- Perform other duties as assigned by supervisors.
Qualifications:
- High school diploma or equivalent; additional education or certifications preferred.
- Previous experience in a call center or customer service role is a plus.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a customer-centric mindset.
- Ability to work in a fast-paced environment and manage time effectively.
- Availability to work flexible hours, including evenings and weekends if required.
Benefits:
- Competitive salary and performance-based perks.
- A dynamic and supportive work environment.
How to Apply: Interested candidates are invited to submit their resume
More information about this Call Center Representative Job
Please go through the below FAQs to get all answers related to the given Call Center Representative job
- What are the job requirements to apply for this Call Center Representative job position?
- Ans: A candidate must have a minimum of fresher as an Call Center Representative
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Call Center Representative is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Call Center Representative position?
- Ans: There are immediate 1 job openings for Call Center Representative in our Organisation.
Job Particulars
Role bpo telecaller
Education Diploma, BA, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2530103
Locality Address Andheri East , Malad West
State Maharashtra
Country India
About Company
Talentnest
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