Calls Executive Jobs Opening in THE BEARING FACTORY at Sector 29, Gurgaon, Sector 31, Gurgaon, Sector 50, Gurgaon, Gurgaon

Calls Executive

THE BEARING FACTORY

0 Years

5000 - 20000 Monthly

Expired

Posted: 19 Sep 24

Job Description

Role Description

We are looking for a full-time Calls Executive to join our team at The Bearing Factory in Gurugram. The Calls Executive will be responsible for managing and nurturing incoming leads, making outbound calls to prospective clients, and providing support to existing customers. This role plays a key part in our lead management strategy, ensuring high conversion rates and strong customer relationships.

Key Responsibilities

Make outbound calls to follow up on leads and inquiries
Manage incoming customer calls and provide accurate product information
Maintain a detailed record of all customer interactions and lead status
Nurture leads through consistent follow-ups, ensuring timely conversions
Work closely with the sales team to pass on qualified leads
Provide exceptional customer service and resolve any issues or questions
Track and report daily, weekly, and monthly lead conversion metrics

Qualifications

Excellent verbal communication and interpersonal skills
Strong ability to manage and organize multiple leads simultaneously
Experience in customer service, telemarketing, or telesales is a plus
Ability to work with CRM systems and maintain detailed records
Goal-oriented with a focus on meeting and exceeding targets
Good problem-solving and negotiation skills
Familiarity with the industrial or manufacturing sector is a plus
High school diploma or equivalent; a bachelor's degree is preferred

Additional Details

Age Requirement: 18 - 60 years
Gender: Both males and females are welcome to apply
Industry: Outsourcing - BPO/BPM, Automobile/Auto-Components, E-Learning / EdTech, Consumer Electronics & Appliances, FMCG
Skills: Customer Service, Lead Generation, Cold Calling, Negotiation Skills, Telemarketing, Cross-Selling, Telesales, Objection Handling, Customer Relationship Management, Business Development

Job Description

This is a full-time, on-site Calls Executive role based in Gurugram. As a Calls Executive representative at The Bearing Factory, you will be responsible for communicating with customers, providing excellent customer service, participating in sales activities, conducting training sessions, and managing sales operations to ensure smooth lead management and business growth.

More information about this Calls Executive Job

Please go through the below FAQs to get all answers related to the given Calls Executive job

What are the job requirements to apply for this Calls Executive job position?
- Ans: A candidate must have a minimum of fresher as an Calls Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 5000 and 20000 Monthly. The Salary will depend on the interview. This Calls Executive is a Full Time in Gurgaon.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Calls Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Calls Executive position?
- Ans: There are immediate 1 job openings for Calls Executive in our Organisation.