CE Specialist Jobs Opening in IT corporation at Gurgaon-Others, Gurgaon
Job Description
VIRTUAL INTERVIEW
Designation: CE Specialist (US process)
Roles and Responsibilities of CE Specialist
· Client Service through calls
· Ensure timely and accurate service delivery at defined productivity levels
· Build client & domain knowledge to be able to deliver a resolution on the first conversation
· Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort
· Maintain Internal Service Attendance & Accountability policies
· Execute issue /query & Client level delivery quality on calls
· Adhere to Client resolution and ensure proper documentation &follow-up
· Identify, share and support operational improvements
Eligibility:
· Graduates and result awaited can apply
· Age up to 31 years
· Undergraduates/ pursuing graduation are NOT eligible
Work Experience-
· Fresher and Experienced- 0-29 months
· Excellent communication skills- Written and Verbal
· Should be willing to work in night shifts
· Saturday - Sunday fixed off with 8.5-hour login (Both way Cab)
. Job Location- Gurugram, Work from Office only
Please Call or Send Resume
More information about this CE Specialist Job
Please go through the below FAQs to get all answers related to the given CE Specialist job
- What are the job requirements to apply for this CE Specialist job position?
- Ans: A candidate must have a minimum of 0 to 1.5 year experience as an CE Specialist
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BHM, BSc, MSc, Other Post Graduate
- What are the salary requirements for this job?
- Ans: The salary range is between 21000 and 25000 Monthly. The Salary will depend on the interview. This CE Specialist is a Full Time in Gurgaon.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This CE Specialist is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the CE Specialist position?
- Ans: There are immediate 1 job openings for CE Specialist in our Organisation.
Job Particulars
About Company
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