Chat Support Specialist Jobs Opening in Robo Yantra India at Ahmedabad-Others, Ahmedabad
Job Description
We are seeking a dedicated and personable Chat Support Specialist to join our team. In this role, you will be responsible for providing exceptional customer service through online chat channels. You will assist customers with their inquiries, resolve issues, and ensure a positive experience with our company.
More information about this Chat Support Specialist Job
Please go through the below FAQs to get all answers related to the given Chat Support Specialist job
Key Responsibilities:
Respond to customer inquiries and support requests via live chat in a timely and professional manner.
Respond to customer inquiries and support requests via live chat in a timely and professional manner.
Provide accurate information about products, services, and policies.
Troubleshoot and resolve technical issues, and escalate complex problems to the appropriate department if necessary.
Maintain a high level of customer satisfaction by providing effective solutions and follow-up.
Document customer interactions and maintain detailed records of conversations and resolutions.
Collaborate with team members and participate in training sessions to stay updated on product knowledge and chat support techniques.
Adhere to company policies and procedures while handling customer interactions.
More information about this Chat Support Specialist Job
Please go through the below FAQs to get all answers related to the given Chat Support Specialist job
- What are the job requirements to apply for this Chat Support Specialist job position?
- Ans: A candidate must have a minimum of fresher as an Chat Support Specialist
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 18000 and 32000 Monthly. The Salary will depend on the interview. This Chat Support Specialist is a Full Time in Ahmedabad.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Chat Support Specialist is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Chat Support Specialist position?
- Ans: There are immediate 1 job openings for Chat Support Specialist in our Organisation.
Job Particulars
Who can apply Freshers
Hiring Process Walk - In, Written-test, Face to Face Interview
Employment TypeFull Time
Job Id2524169
Job Category Diploma , Tech Support
Locality Address Ahmedabad-Others
State Gujarat
Country India
About Company
Robo Yantra India
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