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Client Service Executive Jobs Opening in Creative Digital Brain OPC Pvt Ltd. at Andheri East, Mumbai

Client Service Executive

Creative Digital Brain OPC Pvt Ltd.
experience-icon 0 Years
salary-icon 15000 - 17000 Monthly
qualification-icon 12th Pass (HSE)
location-icon Mumbai
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Posted: 22 Apr 25
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Job Description

We are seeking a highly motivated and customer-focused Client Service Executive to join our team. The successful candidate will be responsible for providing exceptional service to our clients, building strong relationships, and ensuring their needs are met.

Key Responsibilities:

1. Client Relationship Management

  • Serve as the main liaison between the company and its clients.

  • Maintain regular communication with clients via phone, email, or in-person meetings.

  • Develop and nurture long-term relationships to foster customer loyalty and retention.

  • Understand clients' goals, challenges, and expectations to offer tailored solutions.

  • Act as a trusted advisor to clients, offering insights and suggestions to improve their experience.

2. Account Support and Coordination

  • Assist Account Managers or Sales teams in managing client accounts.

  • Track the progress of projects and deliverables, ensuring deadlines are met.

  • Coordinate with internal departments such as sales, marketing, operations, or technical support to fulfill client needs.

  • Prepare and review account reports, proposals, and presentations for clients.

3. Issue Resolution

  • Respond promptly and effectively to client inquiries and concerns.

  • Investigate and resolve issues related to product performance, service delivery, billing, or other areas.

  • Ensure all complaints are handled professionally and escalated when necessary.

  • Follow up to confirm that the client is satisfied with the resolution.

4. Service Improvement

  • Collect feedback from clients to identify areas for improvement.

  • Work with relevant departments to suggest changes in services, processes, or products.

  • Monitor key performance indicators (KPIs) to evaluate client satisfaction and retention rates.

5. Administrative Tasks

  • Maintain accurate client records and documentation using CRM systems or other software.

  • Prepare reports on client interactions, sales performance, and service outcomes.

  • Assist in onboarding new clients by guiding them through the initial setup or transition process.


More information about this Client Service Executive Job

Please go through the below FAQs to get all answers related to the given Client Service Executive job

  1. What are the job requirements to apply for this Client Service Executive job position?
    • Ans: A candidate must have a minimum of fresher as an Client Service Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 15000 and 17000 Monthly. The Salary will depend on the interview. This Client Service Executive is a Full Time in Mumbai.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Client Service Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Client Service Executive position?
    • Ans: There are immediate 1 job openings for Client Service Executive in our Organisation.

Job Particulars

Role customer service tech support
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id2662103
Job Category Tech Support
Locality Address Andheri East
State Maharashtra
Country India

About Company

Creative Digital Brain OPC Pvt Ltd.
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