Client Service Manager Jobs Opening in Giant Hunt at Secunderabad, Hyderabad

Client Service Manager

Giant Hunt

3 to 3+ Years

Not disclosed

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Posted: 20 Dec 24

Job Description

Job Description:

We are looking for an experienced and dedicated Client Service Manager to oversee and strengthen our relationships with clients. The ideal candidate will act as the primary point of contact, ensuring excellent service delivery, client satisfaction, and the growth of key accounts.

Responsibilities:

Build and maintain strong client relationships through regular communication and meetings.

Act as the primary point of contact for clients, addressing inquiries, concerns, and feedback promptly.

Develop and implement strategies to improve client satisfaction and retention.

Coordinate with internal teams to ensure timely delivery of services and resolution of client issues.

Monitor and analyze client metrics to assess performance and identify areas for improvement.

Prepare and deliver regular performance reports and presentations to clients.

Identify opportunities for upselling and cross-selling additional services or products.

Stay updated on industry trends and best practices to provide clients with innovative solutions.

Qualifications:

Bachelor’s degree in Business Administration, Marketing, or a related field.

Proven experience (3-5 years) in client services, account management, or a similar role.

Strong understanding of customer relationship management (CRM) practices and tools.

Excellent problem-solving and decision-making skills.

Proficiency in Microsoft Office Suite and CRM software (e.g., Salesforce, HubSpot).

Skills Required:

Exceptional written and verbal communication to liaise effectively with clients and teams.

Ability to build and maintain long-term relationships with clients.

Strong time management and multitasking abilities.

Ability to interpret client data and suggest actionable improvements.

Capable of guiding teams to meet client expectations and deliver high-quality result.

Quick thinker who can handle client challenges in a dynamic environment.

More information about this Client Service Manager Job

Please go through the below FAQs to get all answers related to the given Client Service Manager job

What are the job requirements to apply for this Client Service Manager job position?
- Ans: A candidate must have a minimum of 3 to 3+ year experience as an Client Service Manager

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Client Service Manager is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Client Service Manager position?
- Ans: There are immediate 1 job openings for Client Service Manager in our Organisation.