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Client Success Specialist Jobs in Gurgaon - Spyne

Client Success Specialist

Spyne
experience-icon 0 to 3 Years
salary-icon Not disclosed
Expired

Posted: 12 Apr 21

Job Description

Who we are looking for?

We are looking for a strong, flexible, and entrepreneurial individual to manage a large number of SaaS clients on our Creative Professional suites. The Ideal individual should be great at Analytics, People relations, and Processes as we are looking to set up processes and systems which can scale the Client Success Team in the coming months.

Job Responsibilities
  • Develop long-term relationship between a large number of clients and the company
  • Build a complete understanding of Spyne Creative Product Suite
  • Manage Client onboarding process on Spyne Creative Product Suite
  • Resolve key issues and complaints from the clients
  • Measure, track and analyze product usage metrics
  • Establish strong communication loop with the clients to increase engagement on product
Job Requirements
  • Bachelor or Masters degree in Business or any related discipline
  • Great interpersonal and communication skills
  • Critical thinker and problem-solving skills
  • Strong negotiation skills, with incessant ability to follow-up on client requirements
  • Past experience in SaaS company will be a big plus
  • Proven results of delivering client solutions and meeting sales goals

Job Particulars

Education BBA/BBM, MBA/PGDM
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment Type0
Job Id1179308
Locality Address
Country India

About Company

About Spyne

Spyne is a Deep Tech AI platform that helps businesses access high-quality visual content in no time. We are building state of the art AI solutions that can auto edit commercial images at scale. For example: Imagine AirBnB or Amazon or Flipkart run millions of their images through Spyne - and receive high quality, auto edited, ready to use images matching their guidelines and quality standards. The AI auto edits all the images intelligently by understanding diverse images categories and the subjective editing required on each of the categories. We are backed by some of the top names in Indian Investment community, including the CXOs and Founders of leading Internet companies. In a short span, we have started getting consistently featured by a number of reputed publications as one of the potential disruptors in the Deep Tech Image Processing space in India.
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