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Clinical research Coordinator Jobs in Gurgaon - Zyme Pharmaceutical

Clinical research Coordinator

Zyme Pharmaceutical
experience-icon 0 Years
salary-icon 385000 - 585000 Yearly
Expired

Posted: 14 Feb 17

Job Description

Accountable for all site based support extended to clinical operations team and assigned functional manager.

JOB RESPONSIBILITES:-

  • Assist in the compilation of all trial related documents during the pre-trial period.
  • Follow up with your site team for timely completion of the EDC and will coordinate with delegated site staff to ensure that all the relevant information required in the Case Record Forms are present in the source documents.
  • Compile and update the Investigator Site File (ISF).
  • Maintain all the study related logs in ISF screening, enrollment and other communication logs, IP &/or blood samples temp logs/ IP accountability logs etc including forwarding all relevant logs to Klinera/Sponsor in a timely manner.
  • Manage the inventory of all non- clinical study supplies received &/or returned at site level.
  • Assist in scheduling subject visit as per the protocol, by regular telephonic follow-ups/ reminders as applicable.
  • Coordinate all lab related activities shipment of samples through the designated courier and ensure timely receipt of the lab reports.

Overall Objective:

Primary contact between the Client and delivery support organization and be the advocate between Service Delivery and the Customer.

Role & Responsibility:

  • Build strong relationship with customer, understanding of customer requirements and business drivers. Act as escalation point to the customer from delivery perspective .
  • Accountable for SLA management and customer satisfaction across the relevant customer base. Ensure the information systems and the review structure for SLAs and client satisfaction are in place and effectively used.
  • Defining business risks with client / stakeholders and developing a mitigation strategy
  • Driving for continuous improvement plans for efficiencies and cost effectiveness. Identify improvement areas proactively and carry out corrective and preventive actions
  • Working with the customer (project office) to understand issues and requirements and responds to requests for new services to help grow the business.
  • Managing client relationships, ensuring high level of customer satisfaction score and improving Voice of Customer for the entire business engagement
  • Significant experience in managing virtual and real teams working on large complex end to end projects delivery
  • Managing P&L with complete Service Delivery responsibility.
  • Ensure and monitor that processes are in place to pro-actively protect consistent service quality through rigorous management of change control and acceptance into service procedures in line with the Service Delivery governance guidance.
  • Direct interaction with clients and top management for periodic executive reviews.

REQUIRED EDUCATION:-

  • A graduate or post-graduate with science &/or medical &/or Pharmaceutical back ground.
  • Diploma &/or degree in Clinical Research
REQUIRED SKILL SETS:-
  • Excellent interpersonal and organizational skills as well as the ability to effectively prioritize tasks.
  • Effective oral and written communication skills. Must be able to communicate effectively with members of other departments

Computer proficient with sound knowledge of Word, Xcel, Power Point, Microsoft window.

Job Type: Full-time

Salary: ₹385,000.00 to ₹585,000.00 /year

Job Particulars

Education B.Pharm, M.Pharm, BDS
Who can apply Freshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id273667
Job Category Pharma
Locality Address
Country India

About Company

Zyme Pharmaceutical has proven to be a trusted partner for the complex development journey required of biopharmaceutical and medical device companies. We’re also an astute guide, able to simplify that journey for our clients, so safe new products can reach patients more quickly.
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