Collection Agent Jobs Opening in Ease My Hire at Shalimar Bagh, Bangalore, Mumbai, Delhi
Collection Agent
Ease My Hire
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Posted: 05 Mar 25
Job Description
We need DRA certified agents for tele calling. Tele calling officers like BPO in debt recovery collection.DRA Certification (as per RBI guidelines). Strong communication and negotiation skills. Basic knowledge of finance, loans, and repayment policies. Ability to handle high call volumes in a BPO setup. Experience in customer service, collections, or banking is preferred.
Job Overview:
We are looking for DRA-certified Collection Agent to handle telecalling for debt recovery. The ideal candidate should have strong communication skills, negotiation abilities, and a professional approach to dealing with customers who have overdue payments.
Key Responsibilities:
✅ Debt Recovery Calls – Contact customers with outstanding payments and remind them of due amounts.
✅ Negotiation & Persuasion – Convince debtors to make payments and offer feasible repayment plans.
✅ Customer Relationship Management – Maintain professionalism while handling difficult conversations.
✅ Follow-Up & Documentation – Track follow-up calls, payment commitments, and customer interactions.
✅ Legal & Compliance Adherence – Follow RBI guidelines and adhere to Debt Recovery Agent (DRA) certification regulations.
✅ Reporting & MIS Updates – Maintain records of calls, recoveries, and unresolved cases in the system.
✅ Collaboration with Recovery Teams – Work with field agents or legal teams for further action on delinquent accounts.
Skills & Competencies Required:
More information about this Collection Agent Job
Please go through the below FAQs to get all answers related to the given Collection Agent job
- What are the job requirements to apply for this Collection Agent job position?
- Ans: A candidate must have a minimum of fresher as an Collection Agent
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 18000 and 22000 Monthly. The Salary will depend on the interview. This Collection Agent is a Full Time in Bangalore, Mumbai, Delhi.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Collection Agent is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Collection Agent position?
- Ans: There are immediate 1 job openings for Collection Agent in our Organisation.
Job Particulars
Role delivery executive
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2631586
Job Category Others
Locality Address Shalimar Bagh
State Karnataka, Maharashtra, Delhi
Country India
About Company
Ease My Hire
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