Collection Agent Jobs Opening in Headsup Hr Solutions at Marathahalli, Bangalore

Collection Agent

Headsup Hr Solutions

0 Years

15000 - 25000 Monthly

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Posted: 12 Mar 25

Job Description

Job Summary:

We are looking for a Collection Agent to contact customers and recover outstanding payments. The ideal candidate should have strong communication, negotiation skills, and persistence to ensure timely debt collection while maintaining positive customer relationships.

Key Responsibilities:

Debt Recovery & Follow-up:

Contact customers via calls, emails, and messages to remind them of overdue payments.
Negotiate and set up payment plans based on customer financial situations.
Maintain accurate records of conversations and payment commitments.

Customer Relationship Management:

Provide customers with billing details, account status, and payment options.
Address and resolve disputes related to outstanding balances.
Ensure a professional and empathetic approach when dealing with overdue accounts.

Reporting & Compliance:

Update collection reports and databases regularly.
Work with internal teams to resolve payment-related issues.
Follow company policies and legal guidelines for debt collection.

Skills:

Communication & Negotiation Skills:

Strong persuasion skills and ability to handle objections.
Fluent in [local language] and Hindi/English.

Technical Skills:

Basic knowledge of MS Office, CRM software, and billing systems.
Familiarity with collection laws and financial regulations is a plus.

Work Ethics & Mindset:

Goal-oriented and able to work under pressure.
Persistence in follow-ups and problem-solving attitude.

More information about this Collection Agent Job

Please go through the below FAQs to get all answers related to the given Collection Agent job

What are the job requirements to apply for this Collection Agent job position?
- Ans: A candidate must have a minimum of fresher as an Collection Agent

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM
What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 25000 Monthly. The Salary will depend on the interview. This Collection Agent is a Full Time in Bangalore.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Collection Agent is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Collection Agent position?
- Ans: There are immediate 1 job openings for Collection Agent in our Organisation.