Collection Executive

Cynosure Corporate Solutions

1 to 3+ Years

Not disclosed

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Posted: 21 Apr 25

Job Description

Job Summary:
We are seeking a highly motivated and results-oriented collection executive to join our dynamic team in the automation sector. As a collection executive, you will be responsible for managing and recovering outstanding payments from our clients, ensuring timely cash flow, and minimizing bad debt. You will leverage your strong communication, negotiation, and analytical skills to build relationships with clients, resolve payment disputes, and implement effective collection strategies. This role requires a proactive individual with a strong understanding of collection processes and a commitment to achieving targets.

Responsibilities:

Proactively contact customers with overdue invoices via phone, email, and letters, following up on payment promises and negotiating payment plans.
Maintain accurate and up-to-date records of all collection activities, including payment arrangements, disputes, and communication history.
Investigate and resolve payment discrepancies and customer disputes in a timely and professional manner.
Generate regular reports on collection progress, outstanding receivables, and potential bad debt.
Identify and recommend improvements to collection processes to enhance efficiency and effectiveness.
Ensure all collection activities are conducted in compliance with applicable laws and regulations.
Work closely with the sales, finance, and customer service teams to resolve customer issues and facilitate timely payment.
Meet and exceed monthly collection targets.
Reconcile customer accounts to ensure accuracy and completeness.
Keep abreast of industry best practices and changes in collection laws and regulations.

Qualifications:

Bachelor's degree in Finance, Accounting, Business Administration, or a related field is preferred.
Minimum 1 year of experience in collections, accounts receivable, or a related field, preferably within automation or a similar technical sector.
Excellent communication and interpersonal skills.
Strong negotiation and problem-solving abilities.
Proficiency in using collection software and MS Office Suite (Excel, Word, Outlook).
Analytical skills with the ability to interpret financial data.
Ability to work independently and as part of a team.
Knowledge of collection laws and regulations.
Ability to prioritize tasks and manage time effectively.
Detail-oriented and highly organized.

Attributes:

Results-oriented with a strong work ethic.
Professional and courteous demeanor.
Ability to handle difficult situations with composure and tact.
Strong commitment to customer satisfaction.

More information about this Collection Executive Job

Please go through the below FAQs to get all answers related to the given Collection Executive job

What are the job requirements to apply for this Collection Executive job position?
- Ans: A candidate must have a minimum of 1 to 3+ year experience as an Collection Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Collection Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Collection Executive position?
- Ans: There are immediate 1 job openings for Collection Executive in our Organisation.