CRM Executive

Panacorp Software Company

0 Years

15000 - 20000 Monthly

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Posted: 11 Nov 24

Job Description

We are seeking an experienced and data-driven CRM Executive to lead our customer relationship initiatives, optimize the customer lifecycle journey, and enhance customer satisfaction and retention. This role requires an individual with strong analytical skills, a deep understanding of CRM systems, and the ability to design and execute targeted communication strategies. The CRM Executive will be pivotal in developing customer engagement strategies and improving customer experience across all touchpoints.

Key Responsibilities

CRM Strategy Development: Design, implement, and optimize CRM strategies to increase customer engagement, loyalty, and retention.
Customer Lifecycle Management: Map and monitor the customer journey, identifying opportunities to enhance the experience at each stage.
Campaign Execution: Develop and execute multi-channel CRM campaigns, including email, SMS, and app notifications, tailored to customer segments and preferences.
Data Analysis and Reporting: Analyze customer data and campaign metrics, providing insights to improve customer segmentation, personalization, and campaign performance.
Cross-functional Collaboration: Work closely with marketing, sales, and product teams to align CRM initiatives with overall business goals and ensure a cohesive customer experience.
CRM System Management: Maintain and optimize CRM systems, ensuring data accuracy, integrating new tools, and implementing process improvements.
Customer Feedback and Retention: Gather and analyze customer feedback to inform retention strategies, reduce churn, and support continuous improvement efforts.

More information about this CRM Executive Job

Please go through the below FAQs to get all answers related to the given CRM Executive job

What are the job requirements to apply for this CRM Executive job position?
- Ans: A candidate must have a minimum of fresher as an CRM Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BE/B.Tech, MBA/PGDM
What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 20000 Monthly. The Salary will depend on the interview. This CRM Executive is a Full Time in Nagercoil.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This CRM Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the CRM Executive position?
- Ans: There are immediate 1 job openings for CRM Executive in our Organisation.