Customer And Celebrity Relationship Management Jobs Opening in Tring at Mumbai

Customer And Celebrity Relationship Management

Tring

0 Years

Not disclosed

Expired

Posted: 26 Nov 24

Job Description

Key responsibilities:

1. Customer Engagement
- Respond promptly and professionally to customer inquiries via various communication channels, including email, phone, and ticket queries
- Provide information about our services to customers
- Address and resolve customer concerns, and Ensuring a high level of customer satisfaction through effective communication.

2. Celebrity Relations:
- Act as a primary point of contact for celebrities associated with the brand.
-Coordinate and facilitate communication between the company and celebrities for order completion.
- Taking care of their payments
- Handle queries or concerns from celebrities professionally.

3. Communication:
- Draft and send personalized responses to both customer and celebrity inquiries.
- Maintain a friendly and approachable tone in all communications.

4. Issue Resolution:
- Resolve issues raised by customers and celebrities on time.
- Collaborate with relevant departments such as onboarding, tech, marketing, and sales to address and resolve more complex concerns.

5. Brand Ambassador:
- Represent the brand positively with customers and celebrities.
- Contribute ideas for enhancing the overall customer and celebrity experience.

Qualifications:

1. Strong communication skills, both written and verbal.
2. Detail-oriented with excellent organizational and multitasking abilities.
3. Excel is a MUST

Skill(s) required

Advanced Excel

Client Relationship

CRM

MS-Excel

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. have relevant skills and interests

Perks

Informal dress code

Number of openings

More information about this Customer And Celebrity Relationship Management Job

Please go through the below FAQs to get all answers related to the given Customer And Celebrity Relationship Management job

What are the job requirements to apply for this Customer And Celebrity Relationship Management job position?
- Ans: A candidate must have a minimum of fresher as an Customer And Celebrity Relationship Management

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA, BFA
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer And Celebrity Relationship Management is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer And Celebrity Relationship Management position?
- Ans: There are immediate 1 job openings for Customer And Celebrity Relationship Management in our Organisation.