Customer Call Representative Jobs Opening in Reputed Company at Bhosari, Bibvewadi, Bund Garden Road, Pune
Customer Call Representative
Reputed Company
Please Wait... ![animated wait]()
Posted: 14 Dec 24
Job Description
Job Title: Customer Call Representative
Key Responsibilities:
Answering Customer Inquiries:
Respond to incoming customer calls promptly and professionally.
Provide accurate information regarding products, services, policies, and processes.
Resolving Customer Issues:
Identify customer concerns and work to resolve them quickly and effectively.
Offer solutions, troubleshoot problems, and escalate issues when necessary.
Customer Retention:
Provide excellent service to build customer loyalty and retain business.
Offer additional services or products that may meet customer needs.
Data Entry and Record Keeping:
Accurately document customer interactions, transactions, feedback, and issues.
Update customer records with necessary information as per company policy.
Follow-up Calls:
Make follow-up calls as required to ensure customer satisfaction and resolution of issues.
Meeting Performance Metrics:
Meet individual and team performance targets related to call volume, response time, customer satisfaction, and issue resolution.
Skills and Qualifications:
Excellent Communication Skills: Ability to communicate clearly, both verbally and in writing.
Problem-Solving Skills: Ability to resolve issues quickly and effectively.
Customer-Centric Attitude: Strong focus on providing exceptional service to customers.
Multitasking: Ability to handle multiple tasks at once while maintaining attention to detail.
Patience and Empathy: Ability to remain calm under pressure and understand customer concerns.
Technical Proficiency: Basic computer skills, including the use of customer service software, email, and other communication tools.
Preferred Experience:
Previous experience in customer service, call centers, or similar roles.
Familiarity with customer service platforms and software (e.g., CRM systems).
Working Conditions:
The role may require working in shifts, including evenings, weekends, and holidays.
This can be an in-office or remote position depending on the company's operations.
This role is pivotal to the company's ability to maintain strong customer relationships and improve overall customer satisfaction.
Qualification - 10th 12th
Salary - 10500 - 25000
Candidate should available to work for 3 months compulsory.
More information about this Customer Call Representative Job
Please go through the below FAQs to get all answers related to the given Customer Call Representative job
- What are the job requirements to apply for this Customer Call Representative job position?
- Ans: A candidate must have a minimum of fresher as an Customer Call Representative
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE), 10th Pass (SSC)
- What are the salary requirements for this job?
- Ans: The salary range is between 10500 and 25000 Monthly. The Salary will depend on the interview. This Customer Call Representative is a Full Time in Pune.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Call Representative is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Call Representative position?
- Ans: There are immediate 1 job openings for Customer Call Representative in our Organisation.
Job Particulars
Role bpo telecaller
Education 10th Pass (SSC), 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2579216
Job Category BPO
Locality Address Bhosari , Bibvewadi , Bund Garden Road , Camp Area , Chandan Nagar
State Maharashtra
Country India
About Company
Reputed Company
Similar Jobs
Telecaller jobs in Saraswati Edu Enterprises at Pune
Saraswati Edu Enterprises
Pune 
0 to 3+ Years 
Salary not disclosed 
12th Pass (HSE)
Posted: 20 days ago
Apply Now
Telecaller jobs in Albos Technologies Pvt Ltd at Pune
Albos Technologies Pvt Ltd
Pune
Freshers
Salary not disclosed
12th Pass (HSE)
Posted: 21 days ago
Apply Now
Telecaller jobs in REJOICE FINSERV OPC PVT. LTD. at Pune
REJOICE FINSERV OPC PVT. LTD.
Pune
0.6 to 1 Years
Salary not disclosed
10th Pass (SSC), 12th Pass (HSE)
Posted: 1 months ago
Apply Now
Telesales Executive jobs in ABet technology Pvt Ltd at Pune
ABet technology Pvt Ltd
Pune
0 to 2 Years
Salary not disclosed
Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)
Posted: 1 months ago
Apply Now
AR caller jobs in Credence resource management at Pune
Credence resource management
Pune
1 to 3+ Years
Salary not disclosed
Diploma, 12th Pass (HSE)
Posted: 1 months ago
Apply Now
AR caller jobs in Credence resource management at Pune
Credence resource management
Pune
1 to 3+ Years
Salary not disclosed
12th Pass (HSE)
Posted: 2 months ago
Apply Now
Call Centre Representative - Voice Process - US jobs in Exela Techonologies at Pune
Exela Techonologies
Pune
0 to 3 Years
Salary not disclosed
B.Com, BA, BBA/BBM, Other Graduate
Posted: 18 days ago
Apply Now
Telecaller jobs in JOB PROVIDER CONSULTANCY at Gurgaon, Mumbai, Navi Mumbai, Pune, Noida
JOB PROVIDER CONSULTANCY
Gurgaon, Mumbai, Navi Mumbai, Pune, Noida
Freshers
Salary not disclosed
12th Pass (HSE)
Posted: 1 months ago
Apply Now
AR caller jobs in Credence Resource Management at Pune
Credence Resource Management
Pune
Freshers
Salary not disclosed
B.Com, B.Pharm, BA, BBA/BBM, 10th Pass (SSC), 12th Pass (HSE)
Posted: 1 months ago
Apply Now
Customer Associate Executive jobs in Rozgaarwala at Vadodara, Bhopal, Pune
Rozgaarwala
Vadodara, Bhopal, Pune
Freshers
Salary not disclosed
Diploma, BA, 12th Pass (HSE)
Posted: 21 days ago
Apply Now
Telecaller jobs in Ray of hope at Pune
Ray of hope
Pune
Freshers
Salary not disclosed
12th Pass (HSE)
Posted: 1 months ago
Apply Now
Telecaller jobs in Nomeesolutions at Pune, Noida, South Goa
Nomeesolutions
Pune, Noida, South Goa
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, BA, BBA/BBM, BCA, 10th Pass (SSC), 12th Pass (HSE)
Posted: 1 months ago
Apply Now
Telesales Executive jobs in Livmax Advisors at Pune
Livmax Advisors
Pune
Freshers
Salary not disclosed
B.Com, BBA/BBM
Posted: 1 months ago
Apply Now
Telecaller jobs in Wise Owl Investments & Insurance Marketing Pvt Ltd at Pune
Wise Owl Investments & Insurance Marketing Pvt Ltd
Pune
Freshers
Salary not disclosed
Diploma, B.Com, BA, BCA, BSc, 12th Pass (HSE)
Posted: 10 days ago
Apply Now
International Voice Process jobs in Credence resource management at Pune
Credence resource management
Pune
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, B.Pharm, BA, BBA/BBM, BCA, BE/B.Tech, 10th Pass (SSC), 12th Pass (HSE), Vocational Training, Other Course
Posted: 11 days ago
Apply Now
BPO/Telecaller jobs in M M ENTERPRISES at Pune
M M ENTERPRISES
Pune
Freshers
Salary not disclosed
12th Pass (HSE)
Posted: 1 months ago
Apply Now
Telecaller jobs in GODJN SOLUTIONS at Pune
GODJN SOLUTIONS
Pune
Freshers
Salary not disclosed
12th Pass (HSE)
Posted: 1 months ago
Apply Now
Telecalling jobs in Digiaxle at Pune
Digiaxle
Pune
Freshers
Salary not disclosed
12th Pass (HSE)
Posted: 11 days ago
Apply Now
AR caller jobs in Credence Resource Management at Pune
Credence Resource Management
Pune
Freshers
Salary not disclosed
B.Com, B.Pharm, BA, BBA/BBM, BSc
Posted: 1 months ago
Apply Now
Call Center Executive jobs in Votiko at Hyderabad, Pune, Kolkata
Votiko
Hyderabad, Pune, Kolkata
3 to 3+ Years
Salary not disclosed
B.Com, BA, BBA/BBM, BCA
Posted: 18 days ago
Apply Now
Jobs By Location
Pune
Mumbai
Ahmedabad
Kolkata
Bangalore
Delhi
Hyderabad
Chennai
Gurgaon
Noida
Others also searched for
Job & career videos Subscribe
