Customer Care Collections Associate Jobs Opening in A client of Freshersworld at Jamshedpur
Customer Care Collections Associate
A client of Freshersworld
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Posted: 14 Mar 25
Job Description
Customer Care Collections Associate
- Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
- Analyzing medical insurance claims for quality assurance
- Resolving moderately routine questions following pre-established guidelines
- Performing routine research on customer inquiries.
- Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
- Identify the outstanding claims with payers through the reports from clients
- Place calls with payers with regard to outstanding claims
- Document the details of the calls made to payers in DBPMS and the client software
- Coordinate with the team leader in following the processes.
- Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
Job Particulars
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2637117
Job Category Tech Support
Locality Address
State Jharkhand
Country India
About Company
A client of Freshersworld
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