Customer Care Executive Jobs in Noida - Amical Consultancy Services Pvt Ltd
Job Description
Job Profile
- Serves customers by determining requirement; answering inquiries; resolving problems; fulfilling requests; maintaining database
- Determines requirements by working with customers
- Answers inqu iries by clarifying desired information; researching, locating, and providing information
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests
- Sells additional services by recognizing opportunities to up-sell accounts; explaining new features
- Maintains call centre database by entering information.
- Updates job knowledge by participating in educational opportunities
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id316930
Job Category BSc/BCA/BBM , Tech Support
Locality Address Noida-Others
State Uttar Pradesh
Country India
About Company
Amical builds channel marketing platforms for companies to capture sales and boost outgrowth in the unexplored rural and semi-urban areas of India. We have been responsible for partnering with multiple banking institutions for facilitating the Pradhan Mantri Jan Dhan Yojana in Uttar Pradesh. We have also created a platform for solar companies to bring their technology to the backward areas of Eastern and Central UP
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