Customer Care Executive Jobs Opening in AMMI BUSINESS SUPPORT SOLUTION PVT LTD at CBD-Belapur, Navi Mumbai
Customer Care Executive
AMMI BUSINESS SUPPORT SOLUTION PVT LTD
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Posted: 26 Sep 24
Job Description
Addressing consumer problems and suggesting an efficient solution with empathy and professionalism.
If the customer is facing a technical issue then they collaborate with other departments to bring out a solution for the customer.
They assist the customers in picking out the right product by their needs and budget.
Having strong product knowledge is a must for customer support executives and predicting the needs of the customers.
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
JOB TIMING
9.30AM - 6.30 PM
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
- What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 18000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Navi Mumbai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.
Job Particulars
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2530108
Job Category Tech Support
Locality Address CBD-Belapur
State Maharashtra
Country India
About Company
AMMI BUSINESS SUPPORT SOLUTION PVT LTD
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