Customer Care Executive Jobs Opening in Countrywide at Anand Vihar, Ashok Vihar, Delhi
Customer Care Executive
Countrywide
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Posted: 27 Feb 25
Job Description
Typing speed should be 30-35wpm. English should be fluent. Work location will be Laos and Cambodia. Total working time will be :12hours
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
Ssalary:800usd
Accommodation food provided by company
Key Responsibilities
1. Customer Interaction & Support
- Respond to customer inquiries via phone, email, chat, or social media.
- Provide accurate information about products, services, and company policies.
- Assist customers in resolving complaints, processing orders, and troubleshooting issues.
2. Problem Resolution & Escalation Management
- Identify customer concerns and provide effective solutions in a timely manner.
- Escalate complex issues to the appropriate department while ensuring prompt follow-up.
- Document customer interactions and resolutions for future reference.
3. Relationship Management & Customer Retention
- Maintain a professional and empathetic approach in all customer interactions.
- Build strong relationships with customers to enhance brand loyalty.
- Follow up with customers to ensure their issues are fully resolved.
4. Process Improvement & Feedback Management
- Gather customer feedback and suggest improvements to enhance service quality.
- Collaborate with internal teams to refine support processes and service offerings.
- Stay updated on product changes, promotions, and company policies.
5. Compliance & Quality Assurance
- Adhere to company guidelines, scripts, and quality standards.
- Maintain confidentiality of customer information and comply with data protection policies.
- Meet performance metrics such as response time, resolution rate, and customer satisfaction scores.
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
- What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 40000 and 80000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Delhi.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.
Job Particulars
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2627820
Job Category Tech Support
Locality Address Anand Vihar , Ashok Vihar
State Delhi
Country India
About Company
Countrywide
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