Customer Care Executive Jobs Opening in EMROLD MANAGEMENT SERVICES PVT LTD. at Noida-Others, Noida
Customer Care Executive
EMROLD MANAGEMENT SERVICES PVT LTD.
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Posted: 10 Aug 24
Job Description
Inbound or Outbound
calls manage and customer handling.
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
Answering both general/specific customer questions about the company’s products/services is a key responsibility
Dealing with unhappy customers and handling complaints is an almost inescapable duty of many customer service employees.
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
- What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 11000 and 13000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Noida.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.
Job Particulars
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2502007
Job Category Tech Support
Locality Address Noida-Others
State Uttar Pradesh
Country India
About Company
Emrold Management Services Private Limited is a premier HR consulting and staffing company with a proven track record of excellence. Established in 2018 in India, we have rapidly emerged as a trusted partner for organizations of all sizes and industries.
We are an ISO 9001:2015-certified company, which speaks volumes about the high standards we adhere to in our operations. Our core values of integrity, sincerity, and honesty are at the heart of everything we do, and we take great pride in consistently delivering top-notch quality services to our clients.
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