Customer Care Executive Jobs Opening in Ideal Career Zone at Shyam Bazar, Kolkata
Job Description
Customer Care Executive:
Number of Opening: 8 Heads required.
Shift Timing: Rotational between 7:00 am to 11:00 pm.
Week off: Rotational.
Job Description:
· Make outbound calls and attend inbound calls to all patient parties to follow up on medical billing for lab test.
· Verify patient information, test details, and billing codes to ensure accurate billing and registration.
· Explain billing discrepancies, policies, and payment options to patients and providers.
· Handle inquiries related to test prices, booking timings and available slots.
· Maintain detailed and accurate records of all interactions and transactions in the company's database.
· Utilize scripts and templates as needed to ensure consistent and professional communication.
· Provide excellent customer service and address concerns or questions with empathy and patience.
· Assign collectors as per schedule and taken the follow up it they did the collection or not.
· Assist in administrative tasks related to medical billing, including data entry and document management.
· You have to achieve the monthly target to accomplish the revenue.
Salary Range:
Customer Care Executive: Rupees13 thousands to 15 thousands per month
Experienced: Approx with 2 to 3 years of minimum experience in telesales.
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
- What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of 2 to 3 year experience as an Customer Care Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA
- What are the salary requirements for this job?
- Ans: The salary range is between 13000 and 15000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Kolkata.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 8 job openings for Customer Care Executive in our Organisation.
Job Particulars
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