Customer Care Executive

IMCS group

0 Years

11500 - 12500 Monthly

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Posted: 04 Nov 24

Job Description

Job Description;

· Domestic Process

· Inbound/Outbound Process

· Process on Calling

· Resolving customer queries through phone calls

· Age Limit: 18 to 30 years

Job Description:

We are seeking a motivated Customer Care Executive to join our banking team. In this role, you will be responsible for managing inbound and outbound calls, assisting customers with their banking inquiries, and providing exceptional service.

Key Responsibilities:

Handle inbound and outbound calls related to banking services.
Resolve customer queries regarding accounts, transactions, and banking products.
Maintain a positive and professional attitude during customer interactions.
Document customer interactions accurately in the system.
Provide information on services, promotions, and account-related issues.

Requirements:

Age Limit: 18 to 30 years.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks.
Previous experience in customer service or banking is preferred but not required.
Basic knowledge of banking products and services is a plus.

What We Offer:

Competitive salary and benefits package.
Comprehensive training and development programs.
A supportive and dynamic work environment.

More information about this Customer Care Executive Job

Please go through the below FAQs to get all answers related to the given Customer Care Executive job

What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), B.Com, BA, M.Com, MA, BBA/BBM, BCA, MCA, PG Diploma, Vocational Training, 12th Pass (HSE), 10th Pass (SSC), Master of International Business, Other Course
What are the salary requirements for this job?
- Ans: The salary range is between 11500 and 12500 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Gandhinagar.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.

Job Particulars

Role customer service tech support

Education Certificate Course (ITI), Diploma, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MCA, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), Vocational Training, Master of International Business, Other Course

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id2554408

Job Category Diploma , BSc/BCA/BBM , Tech Support

Locality Address

State Gujarat

Country India

About Company

IMCS Group is an IT, Healthcare, and Professional Staffing Company that helps Enterprises optimize the business value of their Staffing investments. We provide high quality contingent workforce to bridge the gap in the employment market. We are into Telecommunications, Banking & Finance, Energy & Utilities, Healthcare, Manufacturing, Retail & Commerce.

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