Customer Care Executive Jobs Opening in MrMed at T. Nagar, Chennai
Job Description
Job Summary:
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
MrMed is looking for Customer Care Executives to assist its customers for order support over telephone/ chat channels. As a Customer Care Executives, you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services.
Key Responsibilities:
- Identify and target potential customers to drive sales growth.
- Conduct outreach via phone, WhatsApp, and email to keep customers updated regarding their order status.
- Build and maintain strong relationships with customers.
- Assist customers with the order process, ensuring accuracy and efficiency.
- Escalate issues to team leads and persistent issues directly to senior management.
- Provide follow-up support to ensure customer loyalty and repeat business.
- Demonstrate a temperament for handling customers with care and in a clear and convincing manner.
Build and maintain positive relationships with customers.
Provide product/service information and upsell when necessary.
-
Ensure customer retention through excellent service.
Qualifications
- 0 to 2 years of experience
- Bachelor's degree in business, pharmacy, or related field (preferred).
- Fluency in Hindi is must
Job Location: T. Nagar, Chennai, Tamil Nadu
Job Types: Full-time, Permanent, Fresher
Schedule: Day shift
Benefits:
- Provident Fund
- ESI
Language:
- English (Required)
- Hindi (Required)
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
- What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of 0 to 2 year experience as an Customer Care Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, B.Pharm, BBA/BBM, BSc
- What are the salary requirements for this job?
- Ans: The salary range is between 220000 and 280000 Yearly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Chennai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 2 job openings for Customer Care Executive in our Organisation.
Job Particulars
Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Walk - In, Face to Face Interview, Telephonic Interview, Virtual Interview
Employment TypeFull Time
Job Id2646110
Job Category Walkin , BSc/BCA/BBM , Tech Support
SkillsOperations Management Customer Care Executive Customer Relationship Customer Service English Speaking
Locality Address T. Nagar
State Tamil Nadu
Country India
About Company
MrMed is India’s largest online pharmacy, specializing in providing super- speciality medicines for critical conditions like cancer, kidney diseases, heart disorders, HIV/AIDS, transplants, hepatitis, and more. We are a patient-centric organization committed to providing access to medicines for individuals undergoing treatment for various critical diseases. We understand the challenges that patients face when they are unable to afford or access their prescribed medications, and we are dedicated to making sure that every patient receives the necessary treatment they need. Our team is passionate about improving the lives of those in need and we strive to make a positive impact in the healthcare industry.
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