Customer Care Executive Jobs Opening in Orbiqe Technologies pvt.ltd. at Sector 62, Noida, Noida
Customer Care Executive
Orbiqe Technologies pvt.ltd.
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Posted: 28 Jan 25
Job Description
Job Title: Customer Care Executive
Location: Noida Sector 62
Job Type: Full-time / Part-time
Salary: 10,000-12,000
As we continue to grow, we are looking for a passionate and customer-focused individual to join our team as a Customer Care Executive.
Job Description:
As a Customer Care Executive, you will be the first point of contact for our customers, helping them with inquiries, resolving issues, and ensuring they have a positive experience with our company.
Your role will include:
- Handling inbound customer calls, emails, and live chat inquiries.
- Providing accurate information about products, services, and policies.
- Troubleshooting and resolving customer issues or complaints in a timely manner.
- Maintaining detailed and accurate customer records in our CRM system.
- Collaborating with other departments to ensure customer needs are met.
- Ensuring customer satisfaction and striving for a first-contact resolution.
- Escalating complex issues to senior team members or management when necessary.
Qualifications:
- Previous experience in a customer service or support role is preferred.
- Excellent communication skills (both written and verbal)
- Strong problem-solving abilities and a proactive attitude.
- Ability to handle multiple tasks in a fast-paced environment.
- Friendly and approachable demeanor with a customer-first mentality.
- Familiarity with CRM software and basic computer applications.
- High school diploma or equivalent (College degree preferred)
Why Join Us?
- Competitive salary and benefits package.
- A collaborative and supportive team environment.
- Opportunities for growth and career advancement.
- Flexible working hours / Remote work options (if applicable)
If you are passionate about providing outstanding customer service and want to be part of a dynamic team, we would love to hear from you!
How to Apply:
Please submit your resume and a cover letter detailing your relevant experience and why you’d be a great fit for the Customer Care Executive role. Kindly share your updated CV.
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
- What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 12000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Noida.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Care Executive is a work from home job?
- Ans: Yes,its a Work from Home Job.
- How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.
Job Particulars
Education Diploma, BA, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2608234
Job Category Diploma , Tech Support , Work from Home
Locality Address Sector 62, Noida
State Uttar Pradesh
Country India
About Company
About Us:
At Orbiqe Technologies PVT.LTD., we are dedicated to providing exceptional customer experiences and building lasting relationships with our clients.
At Orbiqe Technologies PVT.LTD., we are dedicated to providing exceptional customer experiences and building lasting relationships with our clients.
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