Customer Care Executive Jobs Opening in SB Infowaves Pvt Ltd at Salt Lake, Kolkata
Customer Care Executive
SB Infowaves Pvt Ltd
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Posted: 27 Sep 24
Job Description
SB Infowaves is hiring fresher for the position of Customer Care Executive for Free Fire Process
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
Shift Timing - 9.00am to 6.00pm
Inbound Process, Email and Chat Process
Salary 10,000 to 13,000
Job Requirements
Job Requirements
- Candidate must be fluent in English both in Written and Verbal communication
- Candidate must have basic knowledge in computer
- Candidate must have knowledge in online action games
Responsibilities:
Handle incoming customer inquiries and provide accurate and timely responses
Resolve customer complaints or issues in a professional and efficient manner
Ensure customer satisfaction by identifying and addressing their needs and concerns
Maintain customer records and update the relevant information in the CRM system
Collaborate with other departments to resolve complex customer problems
Follow up with customers to ensure their issues are fully resolved
Upsell products or services to customers when appropriate
Provide feedback to management regarding customer trends and concerns
Maintain high standards of professionalism, empathy, and patience in all customer interactions
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
- What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 13000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Kolkata.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.
Job Particulars
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2530771
Job Category Tech Support
Locality Address Salt Lake
State West Bengal
Country India
About Company
SB Infowaves Pvt Ltd
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