Customer Care Executive Jobs Opening in Serene Hive Hub at Cunningham Road, Bangalore

Customer Care Executive

Serene Hive Hub

0 Years

15000 - 20000 Monthly

Apply Now Please Wait...

Posted: 21 Sep 24

Job Description

We are Hiring for Customer Care Executive .

Requirements :

Computer or Laptop , Good internet Connection And USB Headset .

Candidates should be knowing computer knowledge

Wanted to be well in English communication .

Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Required skills:

Good typing Speed.
Good Communication Skill.
Basic Computer Skills
Discipline, Positive Attitude & Punctuality

More information about this Customer Care Executive Job

Please go through the below FAQs to get all answers related to the given Customer Care Executive job

What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 20000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Bangalore.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Care Executive is a work from home job?
- Ans: Yes,its a Work from Home Job.
How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.

Job Particulars

Role customer service tech support

Education 12th Pass (HSE)

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id2526887

Job Category MBA , BSc/BCA/BBM , Tech Support , Work from Home

Locality Address Cunningham Road

State Karnataka

Country India

About Company

Introduction: Serene Hive Hub is a newly established Business Process Outsourcing Serene Hive Hub company specializing in providing high-quality outsourcing solutions to businesses worldwide. With a focus on efficiency, innovation, and client satisfaction, we aim to become a trusted partner for organizations seeking to streamline their operations and enhance their competitiveness in the global market.
Mission Statement: At Serene Hive Hub, our mission is to deliver exceptional BPO services that empower businesses to optimize their processes, reduce costs, and achieve their strategic objectives. Through cutting-edge technology, rigorous quality standards, and a commitment to excellence, we strive to exceed our clients' expectations and foster long-term partnerships built on trust and mutual success.
Services Offered:
Customer Support: Providing comprehensive customer support services through various channels, including phone, email, and live chat, to ensure superior customer satisfaction and retention.

Back-Office Operations: Handling back-office tasks such as data entry, document processing, and administrative support to enhance operational efficiency and productivity.

Technical Support: Offering technical assistance and troubleshooting services to address IT-related issues and optimize system performance.

Market Research: Conducting in-depth market research and analysis to provide valuable insights into industry trends, consumer behavior, and competitive landscapes.

Sales and Lead Generation: Assisting businesses in generating leads, nurturing prospects, and driving sales through targeted marketing campaigns and outbound calling initiatives.

Differentiators:
Tailored Solutions: We understand that every business is unique, which is why we offer customized outsourcing solutions tailored to meet the specific needs and objectives of each client.

Technology Integration: Leveraging the latest technology and tools, including AI, automation, and analytics, to enhance operational efficiency, accuracy, and scalability.

Global Talent Pool: Accessing a diverse talent pool of skilled professionals with expertise in various industries and domains, ensuring superior service delivery and problem-solving capabilities.

Quality Assurance: Implementing robust quality assurance processes and continuous improvement initiatives to maintain the highest standards of service excellence and client satisfaction.

Market Opportunity: The global BPO market is experiencing significant growth, driven by increasing demand for cost-effective outsourcing solutions, rapid advancements in technology, and globalization trends. Serene Hive Hub is well-positioned to capitalize on this opportunity by offering innovative, reliable, and scalable BPO services to businesses across diverse industries and geographies.
Conclusion: With a strong focus on innovation, quality, and client-centricity, Serene Hive Hub is poised to become a leading player in the competitive BPO landscape. By delivering value-added solutions that address the evolving needs of our clients, we are committed to driving growth, profitability, and success for both our clients and our company.

Similar Jobs

Customer Care Executive jobs in Augmentive Business 7 Solutions at Chandigarh, Gurgaon, Bangalore

Augmentive Business 7 Solutions

Chandigarh, Gurgaon, Bangalore

Freshers

Salary not disclosed

Diploma, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, MCA, 12th Pass (HSE)

Posted: 10 days ago

Applied

Apply Now

Customer Care Executive for Voice Sales process jobs in Cogent E Services Ltd. at Bangalore

Cogent E Services Ltd.

Bangalore

0 to 3 Years

Salary not disclosed

12th Pass (HSE)

Posted: 15 days ago

Applied

Apply Now

Customer Support Executive jobs in CAPINEX MONEYMARK FINANCE PVT LTD at Bangalore

CAPINEX MONEYMARK FINANCE PVT LTD

Bangalore

Freshers

Salary not disclosed

12th Pass (HSE)

Posted: 5 days ago

Applied

Apply Now

Customer Support Executive jobs in Augmentive Business 7 Solutions at Chandigarh, Gurgaon, Bangalore

Augmentive Business 7 Solutions

Chandigarh, Gurgaon, Bangalore

Freshers

Salary not disclosed

Diploma, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, MCA, 12th Pass (HSE)

Posted: 10 days ago

Applied

Apply Now

Customer Support Executive jobs in JTS Business services OPC Pvt Ltd at Bangalore

JTS Business services OPC Pvt Ltd

Bangalore

Freshers

Salary not disclosed

12th Pass (HSE)

Posted: 24 days ago

Applied

Apply Now

Customer Support Executive jobs in Futurerole at Bangalore

Futurerole

Bangalore

Freshers

Salary not disclosed

Diploma, BA, 12th Pass (HSE)

Posted: 28 days ago

Applied

Apply Now

Customer Support Executive jobs in Treyas Infotech at Bangalore

Treyas Infotech

Bangalore

Freshers

Salary not disclosed

BA, 12th Pass (HSE)

Posted: 1 months ago

Applied

Apply Now

Accounting Associate jobs in For a Client of Teamlease Digital at Hyderabad, Delhi, Faridabad, Gurgaon, Bangalore, Mumbai, Navi Mumbai, Pune, Chennai, Ghaziabad, Noida

For a Client of Teamlease Digital

Hyderabad, Delhi, Faridabad, Gurgaon, Bangalore, Mumbai, Navi Mumbai, Pune, Chennai, Ghaziabad, Noida

0 to 6 Years

Salary not disclosed

LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, Other Graduate, Other Post Graduate

Posted: 1 months ago

Applied

Apply Now

Customer Support Executive jobs in Futurerole at Bangalore

Futurerole

Bangalore

Freshers

Salary not disclosed

Diploma, BA, 12th Pass (HSE)

Posted: 28 days ago

Applied

Apply Now

Customer Service Associate jobs in MORE RETAIL SUPER MARKET at Bangalore

MORE RETAIL SUPER MARKET

Bangalore

Freshers

Salary not disclosed

12th Pass (HSE)

Posted: 1 days ago

Applied

Apply Now

Customer care Voice process jobs in Webtech at Bangalore

Webtech

Bangalore

Freshers

Salary not disclosed

Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE)

Posted: 1 months ago

Applied

Apply Now

Customer Support Executive jobs in Wroots global private limited at Bangalore

Wroots global private limited

Bangalore

Freshers

Salary not disclosed

12th Pass (HSE)

Posted: 1 months ago

Applied

Apply Now

Customer Support Executive jobs in Yespoho at Bangalore

Yespoho

Bangalore

1 to 3 Years

Salary not disclosed

12th Pass (HSE)

Posted: 5 days ago

Applied

Apply Now

Customer Support Executive jobs in Goalcryst at Bangalore

Goalcryst

Bangalore

Freshers

Salary not disclosed

12th Pass (HSE)

Posted: 6 days ago

Applied

Apply Now

Customer Support Executive jobs in Sr HR Recruiter at Bangalore

Sr HR Recruiter

Bangalore

Freshers

Salary not disclosed

Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE)

Posted: 8 days ago

Applied

Apply Now

Customer Support Executive jobs in Wroots Global at Bangalore

Wroots Global

Bangalore

Freshers

Salary not disclosed

BA, 12th Pass (HSE), Other Graduate

Posted: 17 days ago

Applied

Apply Now

Order to cash associate jobs in For a Client of Teamlease Digital at Hyderabad, Delhi, Ahmedabad, Faridabad, Gurgaon, Bangalore, Mumbai, Navi Mumbai, Pune, Chennai, Ghaziabad, Noida

For a Client of Teamlease Digital

Hyderabad, Delhi, Ahmedabad, Faridabad, Gurgaon, Bangalore, Mumbai, Navi Mumbai, Pune, Chennai, Ghaziabad, Noida

0 to 7 Years

Salary not disclosed

Posted: 1 months ago

Applied

Apply Now

Customer Support Executive jobs in QUICK CUSTOMER ELECTRONIC SERVICE at Bangalore

QUICK CUSTOMER ELECTRONIC SERVICE

Bangalore

Freshers

Salary not disclosed