Customer Care Executive

Skyway Book1trip LLP

0 Years

8000 - 15999 Monthly

Apply Now Please Wait...

Posted: 15 Dec 24

Job Description

Job Description:

Skyway Book1Trip LLP is seeking a dedicated and customer-oriented Customer Care Executive to join our dynamic team. The ideal candidate will have a passion for travel, excellent communication skills, and a commitment to providing top-notch customer service.

Key Responsibilities:

Handle inbound and outbound customer inquiries via phone, email, and chat.
Provide detailed information on travel packages, booking processes, and company services.
Assist customers with booking flights, hotels, buses, and holiday packages.
Resolve customer complaints and issues promptly and efficiently.
Maintain accurate records of customer interactions and transactions.
Collaborate with other departments to ensure a seamless customer experience.
Stay updated on travel industry trends and company offerings.
Achieve and maintain key performance indicators (KPIs) for customer satisfaction and service quality.

Requirements:

Proven experience in a customer service role, preferably in the travel industry.
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Ability to multitask and manage time effectively.
Proficiency in using customer service software and CRM systems.
A positive attitude and a passion for helping customers.
Flexibility to work various shifts, including weekends and holidays.

Benefits:

Competitive salary and performance-based incentives.
Comprehensive training and development programs.
Opportunities for career advancement within the company.
Travel discounts and perks.
A supportive and friendly work environment.

How to Apply: Interested candidates are invited to submit their resume and a cover letter explaining their interest in the Customer Care Executive position at Skyway Book1Trip LLP.

More information about this Customer Care Executive Job

Please go through the below FAQs to get all answers related to the given Customer Care Executive job

What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA
What are the salary requirements for this job?
- Ans: The salary range is between 8000 and 15999 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Amravati.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Care Executive is a work from home job?
- Ans: Yes,its a Work from Home Job.
How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.

Job Particulars

Role customer service tech support

Education B.Com, BA, BBA/BBM, BCA

Who can apply Freshers

Hiring Process Written-test, Face to Face Interview, Telephonic Interview

Employment TypeFull Time

Job Id2579719

Job Category BSc/BCA/BBM , Tech Support , Work from Home , Contingent

Locality Address

State Maharashtra

Country India

About Company

About Us: Skyway Book1Trip LLP is a leading travel consultancy company specializing in providing comprehensive travel solutions, including flight bookings, hotel reservations, bus bookings, and domestic holiday packages. Our mission is to offer exceptional customer service and unforgettable travel experiences to our clients.

Similar Jobs