Customer Care Executive Jobs Opening in SyStos Technology at R.N.T. Marg, Indore
Job Description
Are you passionate about providing exceptional customer service? Join our team as a Customer Care Executive and play a key role in ensuring our customers receive the best possible experience!
Key Responsibilities:
* Handle customer inquiries and resolve issues via phone, email, and live chat in a professional and timely manner.
* Provide accurate information regarding products, services, and company policies.
* Identify customer needs and offer personalized solutions to ensure customer satisfaction.
* Maintain customer records and update CRM systems with relevant information after each interaction.
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
Key Responsibilities:
* Handle customer inquiries and resolve issues via phone, email, and live chat in a professional and timely manner.
* Provide accurate information regarding products, services, and company policies.
* Identify customer needs and offer personalized solutions to ensure customer satisfaction.
* Maintain customer records and update CRM systems with relevant information after each interaction.
* Collaborate with other departments to resolve complex customer problems
* Follow up with customers to ensure their issues are fully resolved
* Upsell products or services to customers when appropriate
* Provide feedback to management regarding customer trends and concerns
* Maintain high standards of professionalism, empathy, and patience in all customer interactions
Skills:
Effective communication
Customer service orientation
Problem-solving
Active listening
Empathy
Attention to detail
Time management
Flexibility
Conflict resolution
Computer literacy
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
- What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 15000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Indore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2535046
Job Category BSc/BCA/BBM , Tech Support
Locality Address R.N.T. Marg
State Madhya Pradesh
Country India
About Company
SyStos Technology
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