Customer Care Executive Jobs Opening in SyStos Technology at R.N.T. Marg, Indore
Job Description
Job Title: Customer Care Executive
Key Responsibilities:
1. Customer Support
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
Key Responsibilities:
1. Customer Support
2. Issue Resolution
3. Customer Relationship Management (CRM)
4. Complaint Handling and Follow-Up
Requirements:
*Excellent verbal and written communication skills.
*Strong problem-solving abilities and conflict resolution skills.
*Customer-oriented with the ability to empathize and respond to customer needs.
*Good organizational and multitasking skills.
*Excellent verbal and written communication skills.
*Strong problem-solving abilities and conflict resolution skills.
*Customer-oriented with the ability to empathize and respond to customer needs.
*Good organizational and multitasking skills.
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
- What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2541341
Job Category BSc/BCA/BBM , Tech Support
Locality Address R.N.T. Marg
State Madhya Pradesh
Country India
About Company
SyStos Technology
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