Customer Care Executive Jobs Opening in Vindhya E Infomadia Pvt Ltd . at Vijaya Nagar, Bangalore
Customer Care Executive
Vindhya E Infomadia Pvt Ltd .
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Posted: 08 Mar 25
Job Description
Job Description
Hiring for customer care executive
Salary will be 15k-16k
Candidate should know Odia and Hindi
Working location is Rajajinagar
Overview:
We are looking for a Customer Support Executive to handle customer inquiries, resolve issues, and ensure a smooth customer experience. The role involves responding to customer queries via calls, emails, or chat, providing product/service information, and maintaining records of interactions. The ideal candidate should have excellent communication skills, problem-solving abilities, and a customer-first approach.
Key Responsibilities:
1. Customer Interaction & Issue Resolution:
- Respond to customer queries via phone, email, and chat.
- Provide accurate information about products, services, and company policies.
- Resolve customer complaints and escalate complex issues when necessary.
2. Order Processing & Support:
- Assist customers with order placement, tracking, and cancellations.
- Ensure timely resolution of payment or billing-related issues.
- Coordinate with internal teams to resolve product/service concerns.
3. Customer Relationship Management:
- Maintain a positive and professional attitude while interacting with customers.
- Follow up with customers to ensure satisfaction and collect feedback.
- Maintain and update customer records in CRM systems.
4. Reporting & Process Improvement:
- Document customer interactions, feedback, and issue resolutions.
- Identify common concerns and suggest improvements in customer service processes.
- Assist in creating FAQs, guides, and customer support materials.
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
- What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 16000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.
Job Particulars
Education Diploma, BA, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Walk - In
Employment TypeFull Time
Job Id2633420
Job Category Diploma , Walkin , Tech Support
Locality Address Vijaya Nagar
State Karnataka
Country India
About Company
Vindhya E Infomadia Pvt Ltd
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