Customer Care Intern Jobs Opening in Hemped Souls International LLP at DLF Phase 3, Gurgaon
Job Description
Position: Customer Care Intern
Location: Gurgaon, Haryana
Industry: Ayurvedic Pharmaceutical
Role Overview:
We are seeking a motivated Customer Care Intern to provide exceptional customer service and build meaningful relationships with our clients. The role will involve handling customer queries, ensuring satisfaction, and assisting in maintaining our reputation for excellent customer support.
Key Responsibilities:
- Customer Support: Respond to customer inquiries via phone, email, and chat, addressing their concerns promptly and professionally.
- Product Knowledge: Gain in-depth knowledge of our hemp-based products to provide accurate information and guidance to customers.
- Order Management: Assist with processing orders, tracking shipments, and resolving order-related issues.
- Feedback Collection: Gather and document customer feedback to improve our products and services.
- CRM Updates: Maintain and update customer records in the CRM system.
- Collaboration: Work closely with the sales and marketing teams to address customer needs and support business objectives.
- Problem Resolution: Identify and resolve customer complaints effectively, ensuring a positive experience.
Requirements:
- Education: Pursuing or recently completed a degree in Business Administration, Communication, or related fields.
- Excellent verbal and written communication skills in English.
- Strong interpersonal skills with a customer-focused mindset.
- Basic proficiency in MS Office (Excel, Word) and familiarity with CRM tools is a plus.
- Personal Traits:
- Proactive, enthusiastic, and eager to learn.
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving and organizational abilities.
What We Offer:
- Hands-on experience in a growing ayurvedic pharmaceutical firm.
- Mentorship and training in customer relationship management.
- Opportunity to work in a collaborative and innovative environment.
- Potential for full-time employment based on performance.
Join us in making a difference with hemp-based wellness solutions!
To Apply: Email your CV to us.
Job Types: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
- Morning shift
Experience:
- total work: 0 to 1 year (Preferred)
More information about this Customer Care Intern Job
Please go through the below FAQs to get all answers related to the given Customer Care Intern job
- What are the job requirements to apply for this Customer Care Intern job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Intern
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, B.Pharm, BA, M.Pharm, BBA/BBM, MBA/PGDM, BBS, Other Graduate
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 20000 Monthly. The Salary will depend on the interview. This Customer Care Intern is a InternShip in Gurgaon.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Care Intern is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Care Intern position?
- Ans: There are immediate 1 job openings for Customer Care Intern in our Organisation.
Job Particulars
About Company
About Us:
Hemped Souls International LLP is a leading ayurvedic pharmaceutical firm specializing in hemp-based products. We are committed to innovation, sustainability, and holistic wellness, offering cutting-edge products to meet diverse health and lifestyle needs.
