Customer Care Officer Jobs Opening in Alstech Informatics Pvt Ltd at Guindy, Chennai

Customer Care officer

Alstech Informatics Pvt Ltd

0 Years

20000 - 45000 Monthly

Expired

Posted: 08 Jun 24

Job Description

Help customers with complaints and questions, give customers information about products and services, take orders, and process returns.
Deliver prompt and professional solutions for customer inquiries via phone, email, online chat etc.
Maintain documentation of customer inquiries and responses for future reference.
Direct or route customer calls to appropriate personnel for assistance.
Handle dissatisfied customers in a polite and professional fashion.
Track and follow-up all customer requests in a timely manner.
Maintain broad knowledge of all company products, services and promotions.
Identify and implement new process plan to improve customer support service.
Manage large volume of customer calls in friendly and courteous manner.
Provide outstanding and exceptional customer service.
Greet and address customers in a friendly and respectful way.

More information about this Customer Care officer Job

Please go through the below FAQs to get all answers related to the given Customer Care officer job

What are the job requirements to apply for this Customer Care officer job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care officer

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BCA, MBA/PGDM, BSc, MCA, 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 20000 and 45000 Monthly. The Salary will depend on the interview. This Customer Care officer is a Full Time in Chennai.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Care officer is a work from home job?
- Ans: Yes,its a Work from Home Job.
How many job vacancies are opening for the Customer Care officer position?
- Ans: There are immediate 1 job openings for Customer Care officer in our Organisation.