Customer Care Officer Jobs Opening in Unicare at Kalyan, Mumbai

Customer Care officer

Unicare

0 Years

Not disclosed

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Posted: 30 Sep 24

Job Description

Responsibilities:

Respond to customer inquiries via phone, email, and chat.

Resolve customer complaints in a timely and effective manner.

Provide detailed information about products and services.

Keep accurate records of customer interactions and transactions.

Follow up with customers to ensure their issues are resolved.

Collaborate with other departments to resolve complex issues.

Provide feedback on common customer issues to help improve the company's offerings.

Qualifications:

High school diploma or equivalent; a college degree is preferred.

Strong communication and interpersonal skills.

Ability to multi-task, prioritize, and manage time effectively.

Familiarity with CRM systems and practices.

Empathy and the ability to handle challenging situations calmly.

More information about this Customer Care officer Job

Please go through the below FAQs to get all answers related to the given Customer Care officer job

What are the job requirements to apply for this Customer Care officer job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care officer

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Care officer is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Care officer position?
- Ans: There are immediate 1 job openings for Customer Care officer in our Organisation.

Job Particulars

Role customer service tech support

Education 12th Pass (HSE)

Who can apply Freshers

Hiring Process Face to Face Interview, Group Discussion

Employment TypeFull Time

Job Id2532588

Job Category Tech Support , Contingent

Locality Address Kalyan

State Maharashtra

Country India

About Company

Unicare

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